Shipping policy

Thank you for shopping with Stitch Club! We're thrilled to have you as a customer. Below is an overview of our shipping process to ensure you have a smooth and hassle-free experience.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).

  • Please note that processing times may be longer during sales events or holidays.

  • Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number.

Shipping Rates

  • Domestic Orders (within [Country]):

    • Standard Shipping: [Rate, e.g., $0.23/20 rupees]

    • Free Shipping on orders over [Amount, e.g., $2.31/ 200 rupees]

  • International Orders:

    • Standard International Shipping: [Rate, e.g., [$0.23/20 rupees]

    • Please note that international shipping may take longer and customs fees, duties, or taxes are the responsibility of the customer.

Shipping Methods

We partner with trusted carriers, including [List of carriers like Blue dart ,DTDC,USPS, FedEx, DHL, etc.], to ensure timely and safe delivery of your orders. Shipping methods may vary depending on your location and the shipping option selected at checkout.

Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information. You can track your package directly on the carrier's website using the provided tracking number.

  • If you have any trouble tracking your order or need assistance, please don’t hesitate to contact our customer service team at [customer service email or phone number].

Shipping Times

  • Domestic: Estimated delivery time is between 10:00am to 10:00pm in 5-7 business days, depending on the shipping method chosen.

  • International: Delivery times vary depending on the destination, but may take anywhere from 1-2 weeks.

Please keep in mind that shipping times are estimates and may be subject to delays due to weather, holidays, or other unforeseen circumstances.

Missing or Lost Packages

  • If your package is marked as delivered but you haven’t received it, please check with your local postal service, neighbors, or anyone else who may have received the package on your behalf.

  • In the event that your package is confirmed lost by the carrier, please reach out to our customer support team for assistance.

Incorrect Shipping Information

  • Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.

Returns and Exchanges

  • We want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, please refer to our Return Policy for instructions on how to initiate a return or exchange.

Contact Us: If you have any further questions about shipping or need assistance, please reach out to our customer service team at [7980634308/9163999737]

Thank you for choosing Stitch Club– we can’t wait for you to enjoy your new clothes!